Camera not loading?

Reported by Luca Bertone

Luca Bertone, [7/17/25 10:12] Hi, good day

Today I had 2 friends download the wallet, but we had a problem. On both phones, Selene can't scan (the screen goes black). However, my friends can scan a QR with their banking apps.

Both cell phones are Samsung Galaxy, one is A04 and the other is A22

Jeremy, [7/17/25 10:17] Do you mean the scan screen goes black and never transitions through onto the actual camera?

Jeremy, [7/17/25 10:17] I think I've seen this bug as well myself

Jeremy, [7/17/25 10:17] So it's the scanning that's a problem not the one being scanned/receiving right?

Luca Bertone, [7/17/25 10:21] That's right, when they click on "Scan", the scan screen goes black. For example: